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Archive for the ‘Request Tracker’ Category

Fix for the “Out of memory! Callback called exit.” error in Request Tracker (RT)

with one comment

When RT is upgraded, users can experience WSOD(White Screen Of Death), all the log will say is:
“Out of memory! Callback called exit.”. Not so informative eh?

The solution is pretty simple, run this query in the database:

“ALTER TABLE sessions CHANGE a_session a_session LONGBLOB;”

Then clear the table with:

TRUNCATE TABLE `sessions`;

Any logged in users will be logged out, but the problem should disappear.

Written by Tor Henning Ueland

April 17th, 2009 at 2:54 pm

Posted in Request Tracker

Tagged with , ,